Pack Outs

Contents Inventory, Pack-Outs, Storage and Pack-Backs. We work and bill direct with your insurance company.

Mold Away USA offers home or business owners certified contents services. It is sometimes imperative to have the contents removed by a trained and experienced, content removal or “pack-out” company after disaster or damage strikes.

Mold Away USA, Inc. offers complete pack-out and pack-back services after disasters such as fire loss, water damage or mold damage. It’s vital that property from a private residence, business office or industrial facility be removed quickly from a loss location to prevent further damage. Our professionals are trained to handle your possessions with care from the initial on-site assessment through packing, transporting, cleaning, storage and safe return.

Air Cleaning & Deodorization Services

Mold Away USA cleans contaminated or soot-coated materials and restore them to their pre-damage appearance. Off site storage of your content minimizes or eliminates risk of re-contamination (as with mold-infested materials) or cross-contamination. The process entails several steps including deodorizing, sanitizing, fabric cleaning, soot removal, and drying.


Depending on what materials have been affected, Mold Away USA will employ several cleaning techniques. This may include: upholstery cleaning, ozone cleaning, ultrasonic cleaning, and electronics cleaning.


Upholstery cleaning is done on household items such as your sofa, couch, and other stuffed or cushioned materials. If they’ve been heavily soiled after a flood has entered your home, or if it has been dirtied with soot after a fire, upholstery cleaning can remove the dirt from your sofa, disinfect it, and dry it.


Ozone cleaning, on the other hand, is the use of ozone to eliminate smoke and other types of odors from materials. Ozone cleaning is also used to kill allergens and other harmful airborne particles. Ozone eliminates airborne contaminants and pollutants by binding with them. When ozone binds with a particle, oxygen breaks off. This has been studied to have sanitizing effects against pollutants. Oxygen also adds weight to the pollutants, causing them to fall to the ground.


Ultrasonic cleaning is the most common method used in content cleaning. Ultrasonic content cleaning uses sound waves to remove soil and soot from a wide variety of materials including figurines, car parts, heavily charred dishes, wine glasses, and fire-damaged furniture. Ultrasonic cleaning is quick, efficient, and precise. In less than an hour, it can restore fire damaged articles including silverware, collectible rugs, knickknacks, jewelry, artificial tress, guns, shower doors, and many more.

Electronics Restoration

Electronics content cleaning is done on electronic devices such as coffee makers, toasters, televisions, blenders, office machines, computers, home theater and entertainment equipment, telephone systems, servers, networks, etc. Electronics cleaning also involves ultrasonic content cleaning.


Although it is more popularly associated with fire and smoke restoration, it is also possible to reclaim property through restoration techniques that have been damaged by water and mold.


Electronics restoration is required when corrosion occurs following water, fire and smoke damage. Electronic items damaged by water or fire typically begin to corrode immediately. In the case of water damage, it is the result of the wet items coming into contact with oxygen. In the case of fire or smoke damage, corrosion is caused by acidic or corrosive residue.


Quick response is critical when it comes to successfully restoring damaged electronic equipment. Mold Away USA begins with a thorough evaluation. The recovery process begins with a thorough evaluation of the damaged items. Our professionals determine whether the item is a total loss, smoke-damaged, water-damaged or unaffected. We determine the value of each item earmarked for restoration to ensure that the recovery process does not exceed the value of the item.


Mold Away USA professionals apply an emergency treatment to preserve the item and slow the corrosive process. Once the corrosive process has been slowed down, the restoration process begins. Our trained and certified technicians disassembly, clean, dry and reassemble the electronic equipment.


We provide state of the art electronics restoration services. Our professional staff is trained in the most current and effective restoration techniques. Our goal is to provide restoration services that are in line with the IICRC standards and expectations of the insurance company and the insured.

Pack Outs / Pack Backs

Our pack-out crews are specially trained to handle your possessions with care. Prior to packing, we take photos of each room to photo document the general placement of your items to ensure that all contents are returned to their original locations. Your content will be assessed, inventoried, labled, and packed up with care and consideration. Then, the contents of your home, business or industrial site will be relocated promptly into our secure, climate controlled storage facility. We use standard packing materials and boxes for safe transportation and storage of your contents.


Mold Away USA, Inc. offers complete pack-out and pack-back services after disasters such as fire loss, water damage or mold damage. It’s vital that property from a private residence, business office or industrial facility be removed quickly from a loss location to prevent further damage. Our professionals are trained to handle your possessions with care from the initial on-site assessment through packing, transporting, cleaning, storage and safe return.


We can handle your insurance claim for you. Whatever we can do to ease your mind while protecting your home’s contents, please don’t hesitate to ask us. Call us at 951-676-9646 to speak with a trained professional. We can help answer all your questions or concerns. Mold Away USA, Inc. offers “Professional Service with Integrity”.

Insurance – For Your Convenience:

Most insurance deductibles waived – we can pay up to $1,000 towards your insurance deductible. We bill your insurance company directly!

insurance

We have extensive experience with many different insurance companies including, but not limited to:

AAA NORTHERN CALIFORNIA, NEVADA & UTAH INSURANCE EXCHANGE – 800-922-8228
AEGIS SECURITY INSURANCE COMPANY – 800-233-2160
AFFILIATED F M INSURANCE COMPANY – 800-343-7722
ALLIED PROPERTY AND CASUALTY INSURANCE COMPANY – 800-282-1446
ALLSTATE INDEMNITY COMPANY – 800-255-7828
ALLSTATE INSURANCE COMPANY – 800-386-6126
AMCO INSURANCE COMPANY – 800-282-9445
AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA – 800-852-2244
AMERICAN FAMILY HOME INSURANCE COMPANY – 800-543-2644
AMERICAN INSURANCE COMPANY – 800-527-5787
AMERICAN MODERN HOME INSURANCE COMPANY – 800-543-2644
AMERICAN RELIABLE INSURANCE COMPANY – 1.800.891.3392
AMERICAN SECURITY INSURANCE COMPANY – 800-852-2244
AMICA MUTUAL INSURANCE COMPANY – 866-972-6422
ARMED FORCES INSURANCE EXCHANGE – 800-255-0193
ASSOCIATED INDEMNITY CORPORATION – 800-227-1700
BALBOA INSURANCE COMPANY – 800-854-6115
BANKERS STANDARD INSURANCE COMPANY – 800-352-4462
CALIFORNIA CAPITAL INSURANCE COMPANY – 800 986-9974
CALIFORNIA CASUALTY INDEMNITY EXCHANGE – 800-352-4462
CALIFORNIA MUTUAL INSURANCE COMPANY – 800-310-5824
CENTURY-NATIONAL INSURANCE COMPANY – 800-760-5001
CHARTIS PROPERTY CASUALTY COMPANY – 800-433-8880
CIVIC PROPERTY AND CASUALTY COMPANY – 800-327-6377
CIVIL SERVICE EMPLOYEES INSURANCE COMPANY – 800-282-6848
COMMERCE WEST INSURANCE COMPANY – 877-627-3731
CRESTBROOK INSURANCE COMPANY – 614-249-1545
CSE SAFEGUARD INSURANCE COMPANY – 925 817 6300
DONGBU INSURANCE CO., LTD. (U.S. BRANCH) – 888-891-7159
EAGLE WEST INSURANCE COMPANY – 831-649-1155
ELECTRIC INSURANCE COMPANY – 800.342.5342
EMPIRE FIRE AND MARINE INSURANCE COMPANY – 847-605-6000
ENCOMPASS INSURANCE COMPANY – 800-933-5006
EXACT PROPERTY AND CASUALTY COMPANY – 800-327-6377
FARMERS INSURANCE EXCHANGE – 800-327-6377
FEDERAL INSURANCE COMPANY – 800-252-4670
FIDELITY AND DEPOSIT COMPANY OF MARYLAND – 800-382-2150
FIDELITY NATIONAL INSURANCE COMPANY – 888-333-2120
FIRE INSURANCE EXCHANGE – 800-435-7764
FIREMAN’S FUND INSURANCE COMPANY – 800-527-5787
FIRST AMERICAN PROPERTY & CASUALTY INSURANCE COMPANY – 888-922-5343
FIRST AMERICAN SPECIALTY INSURANCE COMPANY – 800-756-9100
FIRST NATIONAL INSURANCE COMPANY OF AMERICA – 206-545-5000
FOREMOST INSURANCE COMPANY GRAND RAPIDS, MICHIGAN – 800-527-3905
FOREMOST PROPERTY AND CASUALTY INSURANCE COMPANY – 800-527-3905
GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY – 210-498-8111
GENERAL INSURANCE COMPANY OF AMERICA – 800-332-3226
GEOVERA SPECIALTY INSURANCE COMPANY – 800-232-3347
GOLDEN BEAR – 209-948-8191
FIDELITY NATIONAL PROPERTY AND CASUALTY INSURANCE COMPANY – 800.820.3242
HARTFORD CASUALTY INSURANCE COMPANY – 800-243-5860
HARTFORD UNDERWRITERS INSURANCE COMPANY – 800-243-5860
HOMESITE INSURANCE COMPANY OF CALIFORNIA
HORACE MANN INSURANCE COMPANY – 866-999-7471
HORACE MANN PROPERTY & CASUALTY INSURANCE COMPANY – 866-999-7471
IDS PROPERTY CASUALTY INSURANCE COMPANY – 800-535-2001
IMPERIUM INSURANCE COMPANY – 212.702.3700
INTERINSURANCE EXCHANGE OF THE AUTOMOBILE CLUB – 800-924-6141
KEMPER INDEPENDENCE INSURANCE COMPANY – 877-252-7878
LIBERTY MUTUAL FIRE INSURANCE COMPANY – 800-262-8238
MARKEL AMERICAN INSURANCE COMPANY – 262-548-9880
MERASTAR INSURANCE COMPANY – 800-637-2782
MERCED PROPERTY & CASUALTY COMPANY – 800-348-6747
MERCURY CASUALTY COMPANY – 800-824-6194
MERITPLAN INSURANCE COMPANY – 888-768-2096
METROPOLITAN DIRECT PROPERTY AND CASUALTY INSURANCE COMPANY – 800-638-4208
MID-CENTURY INSURANCE COMPANY – 800-327-6377
NATIONAL SURETY CORPORATION – 800-562-4221
NATIONWIDE INSURANCE COMPANY OF AMERICA – 800-532-1436
NATIONWIDE MUTUAL FIRE INSURANCE COMPANY – 800-523-7828
NEIGHBORHOOD SPIRIT PROPERTY AND CASUALTY COMPANY – 800-327-6377
NEWPORT INSURANCE COMPANY – 401-619-1660
OREGON MUTUAL INSURANCE COMPANY – 800-934-3809
PACIFIC INDEMNITY COMPANY – 800-252-4670
PACIFIC PROPERTY AND CASUALTY COMPANY – 800-333-2860
PACIFIC SPECIALTY INSURANCE COMPANY – 800-828-3003
PERSONAL EXPRESS INSURANCE COMPANY – 661-397-7377
PRAETORIAN INSURANCE COMPANY – 877-772-6771
QBE INSURANCE CORPORATION – 800-233-6739
RESIDENCE MUTUAL INSURANCE COMPANY – 800-234-2103
SAFECO INSURANCE COMPANY OF AMERICA – 800-332-3226
SAFECO INSURANCE COMPANY OF ILLINOIS – 800-332-3226
SEQUOIA INSURANCE COMPANY – 831-657-9459
STANDARD FIRE INSURANCE COMPANY (THE) – 866-890-1789
STANDARD GUARANTY INSURANCE COMPANY – 800.652.1262
STATE FARM GENERAL INSURANCE COMPANY – 800-981-2875
SUTTER INSURANCE COMPANY – 800-530-1124
TOKIO MARINE & NICHIDO FIRE INSURANCE CO., LTD. – 626656867600
TOPA INSURANCE COMPANY – 877-353-8672
TOWER INSURANCE COMPANY OF NEW YORK – 888-856-5522
TRAVELERS COMMERCIAL INSURANCE COMPANY – 800-252-4633
TRAVELERS PROPERTY CASUALTY INSURANCE COMPANY – 877-486 1096
UNIGARD INDEMNITY COMPANY – 800-362-5448
UNIGARD INSURANCE COMPANY – 800-362-5448
UNITED SERVICES AUTOMOBILE ASSOCIATION – 800-531-8100
UNITRIN AUTO AND HOME INSURANCE COMPANY – 904-245-5600
UNITRIN DIRECT PROPERTY & CASUALTY COMPANY – 312-661-4700
UNIVERSAL NORTH AMERICA INSURANCE COMPANY – 888-295-7710
USAA GENERAL INDEMNITY COMPANY – 800-531-8100
VIGILANT INSURANCE COMPANY – 800-252-4670
WAWANESA GENERAL INSURANCE COMPANY – 800-640-2920
WESTERN MUTUAL INSURANCE COMPANY – 800-927-2142


Call us at 951-676-9646 to speak with a Certified IICRC Water Damage Restoration Specialist.


We are the billing and claims experts in working with your Insurance Company.


Whatever we can do to ease your mind while protecting your home’s contents, please don’t hesitate to ask us. We can help answer all your questions or concerns about mold and water damage. Mold Away USA, Inc. offers “Professional Service with Integrity”.